Conditions of sale

General conditions of sale and use of ski lifts and ski slopes - Winter season 2025/2026

S.I.B. Società Impianti Bormio SpA | Via Btg Morbegno 25 23032 – Bormio (SO) | Tel 0342 901451 – info@bormioski.it | bormioski.eu

1. By purchasing and using the ski pass, the user declares to fully understand and accept these GENERAL SALES CONDITIONS, displayed to the public at the cash desks and published on the website bormioski.eu
   
2. The opening and end of season date is established by the company on the basis of the climatic and snow conditions. For the current season, the opening date is scheduled for 05/12/2025 and the closing date for 12/04/2026, subject to postponement of the opening or early closure due to weather conditions, snow conditions, or energy market issues. Between 1/02 and 22/02/2026, regular operation of lift facilities and opening of ski slopes is not guaranteed due to the Milano Cortina 2026 Winter Olympic Games.
   
   
3. All tickets issued are valid during the normal operating hours of the ski lifts and for the duration of the ski season established by each Company, in compliance with the provisions established or which will be issued from time to time by the Authorities for the containment of the contagion from Sars-CoV-2, such as by way of example and not exhaustive: Green pass obligation, quota on closed lifts or ski day booking. It is understood that any type of ticket loses its validity at the end of the winter season during which it was issued.
   
   
4. Rates are usually applied throughout the season. The company reserves the right to adjust the rates and regulations during the season if there are changes in the fiscal order or for other important factors including the limitation of the capacity of the lifts decided by the Authorities.
   
   
5. The company reserves the right to decide the opening and closing of the lifts and slopes at its sole discretion without this affecting the ticket price. The opening of all the lifts and the skiability of all the slopes are not guaranteed. The lifts and slopes are open to the public as per the operating program prepared by the Management. Due to force majeure (electromechanical faults, adverse weather conditions, etc.) or for the carrying out of events, competitions or competitive training, one or more lifts as well as slopes may be closed to the public without this constituting any reason for compensation to the ski pass holder. It is expressly forbidden to use the ski slopes outside the operating hours: transgressors will be responsible for any consequences of this violation. To deal with the energy crisis and the negative forecasts on the trend of energy supply costs, the functioning of the lifts and skiable slopes will be decided daily at the manager's discretion with possible limitations on the use of the skiable area and of usable facilities. Upon the occurrence of this event due to the Management's unquestionable decision, the exclusion of any form of reimbursement or indemnity is expressly foreseen, which the user explicitly accepts with the conclusion of the ski pass purchase contract, renouncing any claim. On the website www.bormioski.eu, in the appropriate section, the ski lifts and ski slopes open for a single day will be indicated, as well as on the monitors installed at the Bormio ticket offices that the user can consult before buying the ski pass.
   
   
6. The skier skis at his own risk; the choice of slope and speed must be appropriate to one's abilities, the snow conditions of the slope, the signs, the weather and visibility conditions.
   
   
7. Pursuant to Legislative Decree no. 40/2021 and Law no. 119/2025
   introduced the safety rules:
   

   - All skiers, regardless of age, must wear an approved protective helmet

   - The skier who uses the alpine ski slopes must have valid insurance that covers his/her civil liability for damage or injury caused to third parties.
   
   - Possibility for the police to carry out checks to ascertain whether the skier is under the influence of alcohol or drugs.
   

   The operator declines all liability for improper use of facilities or unlawful behavior by users. Skiing outside operating hours is strictly prohibited and offenders will be held civilly and criminally liable.

   At all the company's ticket offices, it is possible to purchase, together with the ticket, an insurance policy for civil liability for damage caused to people or things.
   
   The obligation to wear a protective helmet for all skiers, regardless of age, shall enter into force starting from the 2025/2026 winter season, as established by Decree Law no. 96/2025 (converted into Law no. 119/2025), which amends and updates the provisions of Legislative Decree no. 40/2021.
   The regulation applies to alpine skiing, snowboarding, telemark skiing, sledding, and other activities carried out on groomed slopes and authorized lift facilities.
   Failure to comply may result in administrative financial penalties and, in the event of repeated violations, the withdrawal of the skipass.
   
   
8. For the use of the ski slopes by skiers, please refer to the Regional Law of 8 October 2002 n. 26, to the Regional Regulation no. 22 of 6 December 2003 as well as to the standard contract for the use of skiable areas in the territory of the Lombardy Region.
   The management declines all responsibility for any damage deriving from the improper use of the lifts as well as for the consequences of unlawful behavior by users while staying on the lifts and on the slopes. In any case, the user is advised to observe the rules of good behavior and prudence.
   
   
9. It is forbidden for the user to travel the slopes after the service hours. Violators will be held responsible for any consequences, both civilly and criminally, for such a violation.
   
   
10. The general conditions of sale refer to the price lists displayed to the public which must be considered as an integral part of these regulations.
    
    
11. The ski pass, transport document, performs the function of receipt (Ministerial Decree 06/30/1992 and subsequent amendments and additions) and constitutes the only document suitable for proving the conclusion of the contract between the lift company and the transported person, who , in case of failure to show at the request of the personnel in charge, is required to pay the amount due for the route travelled.
    
    
12. At the time of purchasing the ski pass, the customer must verify that it corresponds with the requirements; it is not possible to subsequently change or extend the duration of a card already in use. For passes valid from 5 days, it is possible to purchase a one-day extension of the validity of the original pass at the 4-hour ski pass rate.
    
    
13. To obtain delivery of the named ticket, it is necessary to provide your identification data, as well as, where required, a recent photograph with an uncovered face that makes the identity of the person entitled to the named ticket easily recognizable.  At the time of purchase and before the ticket is issued, the passenger must indicate the right to any reductions (Senior, Junior, Baby) by presenting a valid identity document. The passenger is obliged to verify at the time of purchase that the ticket issued corresponds to the service requested by him. After the first use, travel tickets cannot be replaced and/or refunded under any circumstances.
    The ski pass is a strictly personal document and cannot be transferred to third parties, even free of charge, exchanged or altered.
    
    
14. With the purchase of free ski passes for children born after 01/01/2018, the accompanying adult declares to know the rules established by article 2048 of the Civil Code regarding the liability of minors. The transport of the child takes place under the guardianship and responsibility of the accompanying adult.
    
    
15. For the issue of the device (keycard) in which the ticket is incorporated, the passenger is required to pay an additional sum as a security deposit quantified in € 5.00 which will be reimbursed upon return of the device in the same conditions in which the transporter received it.
    
    
16. The cost of the Anef Lombardia seasonal pass already includes the cost of the keycard and this support will become the customer's property; deposits from previous years will not be refunded.
    
    
17. The device or any other type of support (ticket, ID card) must be shown at each request by the control staff, who must be able to verify its validity and regular belonging to the passenger.
    
    
18. The ski pass is a strictly personal document and cannot be transferred to third parties, even free of charge, exchanged or altered. The use of the ticket or the device in a way different from the terms of the contracts, the abuse, the alteration and any other behavior of the passenger aimed at taking an unfair advantage from the ticket or the device that incorporates it determines the termination of the contract due to non-fulfilment of the transported person pursuant to art. 1456 of the Civil Code, without giving the right to refunds, remaining in the company's right to act for compensation for any greater damage suffered, even if the travel document is issued in non-nominative form. The verification of the correct use of each type of card can take place in remote mode after transit through the turnstiles using the "Photo compare" system present on some lifts, which makes it possible to verify the identity of those transiting through the turnstiles through non-automated facial recognition. In the event of a mismatch between the holder of the purchased transport ticket and the person using the lift facilities, the skipass shall be blocked and may be reactivated only upon payment of the prescribed penalty of €100.00
    
    
19. Travel tickets have the following validity:
    - Anef Lombardia season tickets valid on the facilities of 30 winter sports stations in the Lombardy Region (list on skipasslombardia.it)
    - Seasonal and multi-day Alta Valtellina passes valid on the lifts of Livigno, Bormio, Santa Caterina Valfurva, Cima Piazzi-San Colombano
    - Seasonal and multi-day Bormio ski passes valid on the lifts of Bormio, Santa Caterina Valfurva, Cima Piazzi-San Colombano
    - Bormio 4-hour and 1-day passes valid only on Bormio lifts
    - San Colombano 4-hour and 1-day passes valid on the Cima Piazzi-San Colombano lifts
    
    
20. There are no refunds for the points card in the case of unused residual points
    
    
21. The 4-hour ticket is valid on the day of issue and starts from the first access to the lift turnstile
    
    
22. Ski passes, with the exception of the season pass, 10 non-consecutive days and points, are all for consecutive days
    
    
23. Ski passes
    - free, complimentary and with discounted rates are issued with Name and Surname
    - baby ski passes are issued with Name, Surname and photograph
    - ski passes from 6 days are issued with a photograph
    - ski passes starting from 9 days are issued with Name, Surname and photograph
    - seasonal and 10 non-consecutive days are issued with Name, Surname and photograph
    - The 10-day non-consecutive ski pass is nominative and personal, and can be used throughout the winter season.
    Unused days are not refunded and the card expires at the end of the season.
    
    
24. For consecutive multi-day ski passes which are valid between periods with different rates, the rate of the period in which the greatest number of days falls, or for the same number of days, the higher rate will apply.
    
    
25. Online ski pass
    Skipasses purchased online through our webshop www.bormioski.eu or via www.snowit.ski are valid exclusively for the winter season in which they are issued and for the validity period selected during the purchase process.
    The transport ticket shall be loaded onto a dedicated rechargeable Snowit card, which must be purchased at the time of the first purchase if the user does not already possess one. The Snowit card may also be used for subsequent online purchases; no refund is provided for the amount paid as a deposit for the Snowit card.
    Online sales are governed by a dynamic pricing system, with discounts applied to the list price depending on the advance time of purchase.
    The special rates available through the online shop shall under no circumstances be applied to ticket office sales, even in the event of malfunction of the website or the online shop.
    Skipasses purchased online are never refundable, including in cases of partial use, holiday cancellation, illness, or any other event of force majeure.
    
    
26. Mypass and Telepass
    The company, in partnership with MyPass and Telepass, provides its technological infrastructure to allow direct access to lift facility gates for users who have entered into a service agreement with MyPass and Telepass and who are in possession of a valid PpU card.
    The company assumes no liability or guarantee towards MyPass and Telepass users with regard to the calculation and charging of skipasses carried out by third parties; any dispute relating thereto shall be resolved directly with the aforementioned service providers
    
    
27. Refund for injury
    A partial refund of the skipass is provided exclusively in the event of a ski accident, duly certified by an Emergency Department medical report confirming the impossibility of continuing skiing activities.
    The skipass refund is granted solely to the injured person; any skipasses held by accompanying family members or companions are not refundable. In all other cases, including but not limited to illness, personal reasons, or similar circumstances, no refund of any kind shall be granted.
    If the user holds a personal insurance policy that provides for full or partial reimbursement of the skipass price, the user must contact their own insurance company directly.
    For seasonal passes purchased at the ticket office, the refund calculation is carried out on a weekly basis starting from the date of purchase of the seasonal pass, deducting 30% for the first week and progressively decreasing percentages for the subsequent weeks. No refund shall be granted after nine (9) weeks from the date of purchase.
    For consecutive multi-day passes, the refund amount corresponds to the difference between the price paid and the price of the pass corresponding to the days actually used.
    Requests for refunds due to injury must be submitted no later than the end of the ski season.
    
    
28. In the event of loss, or if the holder renders unusable the device incorporating the personal transport ticket, the company shall, provided that the holder supplies sufficient information to uniquely identify the device—such as the device number, the skipass number, the holder’s identification details, and the date and time of issuance—cancel the original device and issue a new one in favor of the applicant.
    In such case, the applicant shall be required to pay again the amount of €5.00 as a security deposit, as well as an additional amount of €30.00 as reimbursement of administrative costs for the blocking and reissuance of the card.
    Unused or partially used skipasses and value-based cards that are damaged, withdrawn, or cancelled shall not be replaced or refunded.
    
    
29. Special rates and tariff concessions – to be requested by presenting a valid identification document
    29.1. Baby Ski pass (from 3 to 21 consecutive days):For children born in 2018 or later, a free transport ticket is issued. The ticket is strictly personal, non-transferable, and corresponds in type and duration to the skipass simultaneously purchased by the accompanying parent.
    The same benefit is granted to non-skiing children (born in 2018 or later) when accompanied by a parent holding a valid skipass.
    The free entitlement applies on the basis of one child per paying accompanying parent.
    29.2. Juniors born 01/01/2010 -31/12/2017 – Seniors born from 1961 and previous years
    29.3. Disabled people who present a certificate attesting a disability of more than 50% are entitled to a 30% discount on the relative price list starting from the day pass.
    29.4. Blind skiers who must be accompanied are issued a free card combined with one at the normal rate
    29.5. The pre-established groups, presenting a list of names of the participants with indication of the dates of birth for senior, junior and baby accompanied by the identification document, are entitled to discounted ski passes with increasing percentages in reference to the number of ski passes purchased. Send a request to info@bormioski.it for a personalized quote.
    29.6. For ski instructors and mountain guides with a valid C.C.T. and ISIA Card, starting from the day card, the 30% discount will be recognized
    The cards that allow you to obtain discounted rates are strictly personal; it follows that the purchase of the ticket must be made exclusively by the holder with an identity document and the face of the person using it can be memorized.
    
    
    
30. For any dispute relating to the validity and execution of the transport contract and these general conditions, reference is made to Italian legislation; for any controversy the Court of Sondrio will have exclusive jurisdiction.

Customer Privacy Notice

S.I.B. Società Impianti Bormio SpA | Via Btg Morbegno 25 23032 – Bormio (SO) | Tel 0342 901451 – info@bormioski.it | bormioski.eu

 Articles 12 et seq. of Regulation (EU) No. 679/2016 (GDPR)

Through this document,

S.I.B. Società Impianti Bormio S.p.A. – SIB S.p.A.
Associazione Impianti a Fune Alta Valtellina – AIAFAV
ANEF Ski Lombardia – ANEF

acting as Data Controllers, hereby inform you about the processing of your personal data, which shall always be carried out in accordance with the principles of lawfulness, fairness, transparency, and protection of your privacy and rights.

ORIGIN AND TYPES OF DATA

The personal data processed are those provided by you that allow us to identify you for the purpose of entering into contractual relationships, as well as those necessary for their execution, such as first name, last name, date and place of birth, and personal contact details.
The data also include the image of the data subject, collected through the “Photo Compare” system.

PURPOSES OF PROCESSING

Your personal data shall be processed in order to perform the contract and to comply with legal obligations.
Your data may also be used to send informational, advertising, promotional, and commercial material relating to services and/or products of the same nature. Such activities shall be carried out exclusively by our internal staff, duly trained with regard to the importance of personal data protection, using secure tools as required from time to time.
Access data recorded at lift facilities shall not be associated with the personal data of the data subject, except for purposes strictly related to the execution of the contract.

METHODS OF PROCESSING

Your personal data shall be processed using both paper-based and electronic tools, in accordance with the purposes for which they were collected.
Photographs depicting you may also be taken in order to issue the lift pass.
While using the service, video recordings may also be carried out at lift access gates for the purpose of identifying the user and verifying the non-fraudulent use of the pass.
The device provided upon conclusion of the contract is part of an electronic access identification system that allows automatic verification of authorization to access lift facilities, without enabling location tracking during presence on the ski slopes.

LEGAL BASIS FOR PROCESSING AND WITHDRAWAL

S.I.B. S.p.A., AIAFAV, and ANEF are authorized to process your personal data in order to perform the contract entered into with you.
The provision of personal data is mandatory; failure to provide such data will make it impossible to establish and/or continue the contractual relationship.
The sending of informational, advertising, promotional, and commercial communications to customers regarding services and/or products similar to those already purchased is based directly on the law (Article 130, paragraph 4 of the Italian Privacy Code). You may object to such use at any time.

DATA RETENTION PERIOD AND LOCATION

Your personal data shall be retained for 12 months from the date of execution of the contract.
After this period, if the skipass is not renewed for the following season, the data shall be automatically deleted. Renewal of the skipass shall result in an extension of the retention period for an additional 12 months.

DATA RECIPIENTS

Personal data collected for the execution of the contract shall not be disclosed or sold. They may be communicated to parties who:

• act as persons authorized by the Data Controller for the purposes indicated above;

• act as independent Data Controllers where required by law (e.g., judicial authorities);

• act as external Data Processors, i.e., parties contractually authorized to process data on behalf of the Data Controller and committed to the proper and lawful pursuit of the purposes described (e.g., insurance companies).

In any case, personal data shall not be transferred outside the territory of the European Union.

DATA CONTROLLERS

Depending on the type of subscription provided, the Data Controllers are:

S.I.B. Società Impianti Bormio S.p.A., represented by the Chairman of the Board of Directors and legal representative, Mr. Valeriano Giacomelli, with registered office in Bormio (SO), Via Battaglion Morbegno no. 25, Tax Code and VAT no. 00785310145, Tel. +39 0342 901451,
E-mail: info@bormioski.it

ASSOCIAZIONE IMPIANTI A FUNE ALTA VALTELLINA, represented by the acting President, Mr. Giuseppe Bonseri, with registered office in Bormio (SO), Via Battaglion Morbegno no. 25, Tax Code 83004350142, VAT no. 00405930140, Tel. +39 0342 902770,
E-mail: info@bormioskipass.eu

ANEF SKI LOMBARDIA, with registered office at Via Besana no. 10, 20122 Milan, VAT no. IT11026640158, Tel. +39 0341 996101,
E-mail: segreteria@anefskilombardia.it

DPO CONTACT DETAILS

E-mail: privacy@bormioski.it

DATA SUBJECT RIGHTS

The Data Controller recognizes and guarantees the rights set forth in Articles 15 et seq. of the GDPR, including the rights of information and access, rectification, updating, completion, erasure, objection, restriction of processing, and data portability.
To exercise these rights, including refusal of a service or withdrawal of consent, and to request any information, please send an email to: info@bormioski.it

COMPLAINT TO THE SUPERVISORY AUTHORITY

Without prejudice to any judicial remedies, any data subject who believes that their rights have been violated has the right to lodge a complaint with the Italian Data Protection Authority by accessing the following link:
http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/4535524